If you aren’t able to make your course date the following options are available to you:

30 days prior to the course: 

A full refund will be issued subject to a $150 processing charge.

Between 14 and 30 days prior to the course: 

You can either send one of your colleagues in your place or change to another course of equal or lesser value.

14 days or less from the start of the course: 

You can send one of your colleagues in your place.